Privacy Policy

Introduction

RingDimension PTE.LTD. ("we," "us," or "our") operates the RingDimension platform and associated gaming services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.

By accessing or using our services, you consent to the practices described in this policy. We comply with Singapore's Personal Data Protection Act (PDPA) and other applicable data protection laws.

Information We Collect

To provide our AI-powered gaming services, we collect several types of information:

Personal Information

When you create an account, we collect:

Your name and contact information
Email address
Date of birth (for age verification)
Payment information (for purchases)
Country of residence

Gameplay Information

To enhance your gaming experience, we collect:

In-game interactions and choices
Character relationship data
Game progress and achievements
Preferences and settings

Technical Information

Automatically collected data includes:

Device information (type, OS, unique identifiers)
IP address and location data
Browser type and version
Game performance metrics

Note on AI Data Processing: Our AI characters may process your in-game conversations to provide dynamic responses. This data is anonymized and used solely for gameplay enhancement purposes.

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

Create and manage your account
Provide personalized gaming experiences
Enable multiplayer functionality
Process transactions and deliver virtual goods

Service Improvement

Develop and improve our AI technology
Enhance game mechanics and features
Conduct research and analysis
Optimize game performance

Communication

Respond to your inquiries and support requests
Send service-related announcements
Provide updates about new games and features
Deliver promotional communications (with consent)

Security and Compliance

Prevent fraud and unauthorized access
Enforce our Terms of Service
Comply with legal obligations
Protect the rights and safety of our users

Information Sharing

We do not sell your personal information. We may share data in the following limited circumstances:

Service Providers

We engage trusted third parties to assist with:

Payment processing
Cloud hosting services
Customer support platforms
Analytics and marketing services

Legal Requirements

We may disclose information when required by law, such as:

To comply with legal processes
To protect our rights or property
To prevent illegal activities
To ensure the safety of our users

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you for research, analytics, and partnership purposes.

Data Security

We implement robust security measures to protect your information:

Encryption of sensitive data in transit and at rest
Regular security audits and vulnerability testing
Access controls and authentication protocols
Secure development practices
Employee training on data protection

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and enable two-factor authentication where available.

International Data Transfers

As a Singapore-based company with global users, your information may be transferred to and processed in countries outside of your residence.

We ensure appropriate safeguards are in place for such transfers, including:

Standard contractual clauses
Adequacy decisions
Privacy Shield certification (where applicable)

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Authenticate users and maintain sessions
Remember preferences and settings
Analyze service usage and performance
Deliver personalized content
Serve relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect your experience with our services.

Our Commitment: We do not use tracking technologies to collect sensitive personal information without explicit consent.

Your Rights

Under Singapore's PDPA, you have the right to:

Access and receive a copy of your personal data
Correct inaccurate or incomplete information
Withdraw consent for data processing
Request deletion of your personal data
Object to certain processing activities
Request data portability

To exercise these rights, please contact our Data Protection Officer using the information below. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed to children under the age of 13:

We do not knowingly collect personal information from children under 13
Accounts for users under 18 require parental consent
Parents can review or request deletion of their child's information

If we discover that we have collected information from a child under 13 without parental consent, we will promptly delete that information.

Policy Changes

We may update this Privacy Policy periodically:

Significant changes will be notified through our services or via email
We encourage you to review this policy regularly
Continued use of our services constitutes acceptance of the updated policy

The "Last updated" date at the top indicates when this policy was last revised.